NHTSA Complaint #11557704 — 2016 TOYOTA TACOMA

What component or system failed or malfunctioned, and is it available for inspection upon request? Heated seat heating module. How was your safety or the safety of others put at risk? Module burned out during usage and emitted fire odor and smoke when burnt out (potential fire hazard if kept on). Has the problem been reproduced or confirmed by a dealer or independent service center? [XXX] Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unknown. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None. 2016 Tacoma limited heated seat heating module overheated/burned out with slight smoke under seat during minimal usage (texas based). TSB [XXX] released in October 2018, about the time most of the 2016 (produced in 2015) are going out of warranty, and based on frequency of usage and locale (warmer climates observe less usage) - also even though parts used are the same, VIN is apparently not affected. Toyota will not honor TSB even though the burn out can be a potential fire hazard if not known/smelled especially while traveling and buckled into seat belt (similar to Mercedes heated seats caught on fire). No notice provided by Toyota of TSB at time of issue. Item should be a recall as it affects many 2016-2018 Tacoma's and is a fire safety and burn hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)