NHTSA Complaint #11556977 — 2011 KIA FORTE

The contact owns a 2011 Kia Forte. The contact stated that after starting the vehicle and reversing, the gear shifter became stuck in reverse(R). There was no warning light illuminated. An independent mechanic assisted the contact in shifting the gear shifter linkages into park(P) manually. The independent mechanic informed the contact that the gear shifter linkages might be damaged; however, the vehicle was not diagnosed or repaired. An unknown dealer was notified of the failure and advised the contact to take the vehicle to their location for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,630.