NHTSA Complaint #11556772 — 2020 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11556772
Vehicle	2020 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	November 16, 2023
Date Filed	November 25, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

The AWD module malfunctioned and had faults. Issue was confirmed by dealer with no explanation and had no cause for failure. AWD fault and Service AdvanceTrac warnings appeared and reappeared each time the vehicle was turned on. Vehicle could only use front wheel drive and cruise control was also affected. The dealer kept the malfunctioning module so unknown if it will be inspected.

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