NHTSA Complaint #11556482 β€” 2020 ACURA MDX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11556482
Vehicle 2020 ACURA MDX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 31,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2020 Acura MDX. The contact stated while stopped at a stop light, the vehicle failed to restart, and the contact became aware the Auto START/STOP function was not operating properly. After manually restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 23-008. The manufacturer was not notified of the failure. The failure mileage was 31,500.

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