NHTSA Complaint #11556443 — 2018 FORD FUSION

M 19 year old daughter purchased the 2018 Ford Fusion 1.5L FWD certified on May 10th from AutoNation Ford of Orange Park, FL on 5/10/2023. Car broke down on 7/31/23 at 93032 miles and had it towed back to AutoNation. Was told that the flexplate broke and that there was coolant intrusion in one or more cylinders. Had the car repaired using the extended warranty plan that was purchased for the engine repair. Also paid to have the flexplate replaced. Received the car back on 9/22/23 with 93041 miles. On 9/26/23, check engine light at 93173. Code read oxygen sensor and emission purge valve sensor. Did not have repaired right away so that we can save up for the cost since it wasn't covered by the extended warranty plan. The cost was going to be about 700.00. Then the car started to hesitate in traffic while making a loud "farting" noise and eventually breaking down on 11/8/23 . We were able to get it to Garber Ford in Green Cove Springs but was told by the mechanic that the car is to dangerous to drive anymore. After a diagnostic was performed, we were told that not only is the evap purge valve bad, the car now needs a new transmission. The transmission pours out as fast as they can put it in. Due to the broken flexplate being noted during the first repair, its highly likely that the warranty company will cover. Estimated cost is 10k if we approve the breakdown and they deny. If we do not approve the breakdown so that insurance can inspect and just replace the transmission it will be 7-8k.