NHTSA Complaint #11554695 — 2024 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11554695
Vehicle 2024 HONDA PILOT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Bought this brand new 2024 Honda pilot touring model on Oct 2023, the issue starts showing after driving it for only couple of hundreds miles, there is a very distinctive and constant loud popping and cracking noise coming out from the speakers while driving, no matter if the audio volume is set to high or low or zero or even when music player is turned off, looked it up online and found out it is a very common problem for Honda for years now, and it is not just for the pilot lineup, it also affects their other models like Passport & Odyssey, It has something to do with the wiring process and improperly manufactured terminal of the FAKRA connector for the infotainment system. They have service bulletin (#23-047 & #23-046) and safety recall for the previous year models, but not for 2024 Honda pilot yet, I think this issue affect safety because the popping & cracking sound is loud enough to distracting driver while they are driving to the point they cannot 100% focused on the road. And I'm sure my vehicle is not the only unlucky car for the 2024 Honda Pilot model, I hope Honda address this issue as soon as possible, and also please prevent this from happing in the future, this is not my first Honda car, I hope this will not be my last one.

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