NHTSA Complaint #11552027 — 2014 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11552027
Vehicle	2014 TESLA MODEL S
Component	SUSPENSION
Date of Incident	October 2, 2023
Date Filed	October 26, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Our right rear lower control arm broke off at the outer end. The wheel and hub dropped and cambered out away from the vehicle and the vehicle could not be driven. Fortunately this occurred entering our driveway at low speed. The car was taken to Tesla and we believe should have been repaired under service bulletin [XXX] detailing this exact issue. However, they are presenting a bill for about $7000. claiming our VIN is not within this bulletin. We note that our car was purchased in January 2014 but also the bulletin says approximate. We also believe NTSHA has been made aware of this issue but has failed to issue a recall. This is a serious safety issue! At freeway speeds this could have caused a total loss of control and a serious crash in our opinion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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