NHTSA Complaint #11551353 — 2020 FORD ESCAPE HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11551353
Vehicle	2020 FORD ESCAPE HYBRID
Component	ENGINE
Date of Incident	October 23, 2023
Date Filed	October 23, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

We are having difficulty getting our Vehicule repaired in a reasonable time and without charge from Ford. We are trying to fix these recalls - Campaign/NHTSA# 22S47/22V484, Campaign/NHTSA#23S27/23V380 and Campaign#23E09. We went to dealership and they will take 2-3 days. They want to charge us for car rental during that time. We only have one car and 2 small children. We can't be without a car and we shouldn't pay for a rental car.

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