NHTSA Complaint #11551172 — 2021 HYUNDAI ELANTRA HYBRID
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11551172 |
| Vehicle | 2021 HYUNDAI ELANTRA HYBRID |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
This is my second time contact and reporting this issue about the vehicle surging unexpectedly and you cannot get it to slow down except by keeping your foot on the brake and pulling off the road. This has happened multiple times since I have had this vehicle. Recently, I had the car in for service and they said they did a recall for the software to stop this condition from happening again. However, 1 month later, it happened and this time it was the worst I have ever experienced as I kept my foot off the accelerator - it surged over 15mph from the speed I was originally at with me doing nothing and it was still gaining. My car was trying to accelerate with my foot on the brake and I had to cross lanes of traffic to get to the side of the road to restart the vehicle. The reason that it was the worst, is that I literally could not begin to control this vehicle. Other times it has happened and I could at least go for a little bit as long as I kept my distance from other cars but this acceleration was beyond out of control. I could have caused an accident or hit somebody. No warnings appeared, no messages or lights.
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