NHTSA Complaint #11547109 — 2017 FORD ESCAPE

The contact owns a 2017 Ford Escape. The contact stated that on numerous occasions while attempting to start the vehicle, the vehicle failed to start-up. The vehicle was towed to an independent mechanic where it was diagnosed that the starter needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed to a different independent mechanic where it was diagnosed and determined that the cylinder block was cracked, and that the engine needed to be replaced. The vehicle was not repaired. The dealer nor manufacturer was notified of the failure. The failure mileage was approximately 80,000.