NHTSA Complaint #11546195 — 2020 ACURA RDX
SERVICE BRAKES issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11546195 |
| Vehicle | 2020 ACURA RDX |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
On April 18, 2023 driving thru shopping center parking lot, WITHOUT WARNING car suddenly jerked right, accelerated, while brakes, steering wheel, gears locked. Ended crashing thru the wall of a structure. Airbags did NOT deploy but seat belts tightened firmly keeping us from going thru windshield. Episode of "UNINTENDED ACCELERATION" was reported to Honda Motors whose agent, Jason, checked the car 8/1/23 and found no defect. We had driven the car for almost 49,000 miles without incident yet, their agent drove it for LESS than 10 miles and concluded NOTHING WRONG with the car. Twelve days later while stopped at a red light, dashboard lights suddenly flashed and engine came to a complete STOP. DEAD. Conclusion was damaged sensor to gas tank since husband had run over tanker truck tire debris on fwy earlier in the day. Point is, this 2020 Acura RDX with <50K miles has had TWO MAJOR INCIDENTS : UNINTENDED ACCELERATION and UNINTENDED DECELERATION. Feel betrayed by Honda Motors Corp at conducting a superficial, inadequate inspection for the defects mentioned and fear for our safety and those of others we share on the road. There's a class action lawsuit in Florida for similar complaints but we live in California and have been unable to procure legal representation.....apparently, not cost effective. My driving record is clean.
Related Complaints for the 2020 ACURA RDX
Other SERVICE BRAKES Complaints
#11591556
The contact owns a 2020 Acura RDX. The contact stated that while driving on several occasions at various speeds, the ...
#11542484
The brake on the right and rear side of the car makes a lot of noise, as if something has come loose. Around 3 weeks ...
#11521064
upon entering the cross driveway at a mall parking lot, car suddenly veered right, accelerating & unresponsive to ste...
#11405857
BRAND NEW WITH 4000 MILES. IT WENT LIMP, STALLED AND WENT TO NEUTRAL WHILE DRIVING, HAD TO STOP BY THE SIDE OF THE RO...
#11403881
I BOUGHT A BRAND NEW 2020 ACURA RDX. AFTER A FEW MONTHS, AT 1210 MILES I STARTED HEARING A SQUEALING, GRINDING NOISE...
Recent Complaints for the 2020 ACURA RDX
#11719630
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
System warning light stating Electronic Parking Brake Error, that the system would not engage and to contact a dealer...
#11718426
UNKNOWN OR OTHER
This morning after getting into my vehicle and closing the door my rear windshield shattered. This is a known and com...
#11718355
VISIBILITY/WIPER
Rear windshield shattered upon closing the driver door to start and drive the car. No impact from a random object or ...
#11717964
UNKNOWN OR OTHER
Came out of Drs office in parking lot. Sat down in drivers seat and started the car when I heard a pop and then look...
#11717220
VISIBILITY/WIPER
•What component or system failed or malfunctioned, and is it available for inspection upon request? REAR WINDOW SPONT...