NHTSA Complaint #11546051 — 2021 HYUNDAI PALISADE

1) While I was driving, the “Rear passenger door trim” started to come off of my car. My car was not hit and I did not hit anything. Upon further evaluation, the plastic pieces holding the trim on were broken. How they became broken is unknown. I was able to reattach trim to my car, but it is still loose because the plastic pieces holding the trim on are still broken. 2) It was a safety hazard to others while driving on the road. If it flew off my car while driving on the highway, it could hit other cars, potentially causing an accident. In addition, it was difficult for my child to climb out of the car without getting cut by the trim. 3) my dealer has verified that the trim is broken and loose on my car. 4) the Hyundai dealer has inspected to problem. $550 was the verbal quote to replace. Not covered by warranty. 5) no warning messages for the problem. My child told me about it when she tried to get out of the rear passenger door. Problem first noticed July 2023. Looking online, multiple people have complained about this happening to them for no reason on the same exact car. I believe the plastic pieces holding the trim on the car are defective.