NHTSA Complaint #11545887 — 2018 NISSAN MURANO
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11545887 |
| Vehicle | 2018 NISSAN MURANO |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 4,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
The contact owns a 2018 Nissan Murano. The contact stated while driving 30 MPH around a curve, the four doors of the vehicle unlocked independently. The message "Door Open" was displayed and an alarm sounded while the contact continued driving. The contact stated that the failure mainly occurred while making right turns; however, the failure had been recurring increasingly, while making turns, and while driving straightforward. The vehicle was taken to the dealer several times, and the dealer diagnosed the vehicle, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and offered the contact a monetary compensation in exchange of not trading the vehicle. The failure mileage was approximately 4,500.
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