NHTSA Complaint #11545859 — 2017 FORD ESCAPE

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the check engine warning light illuminated. The contact stated that the temperature gauge started climbing into the high temperature and then went below the normal engine temperature and then fluctuated. There was a message to stop and turn off the vehicle due to the engine temperature. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the cylinders, and the engine needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to Technical Service Bulletin: 19-2346 - Coolant in Cylinders (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.