NHTSA Complaint #11545492 — 2015 JEEP CHEROKEE

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	11545492
Vehicle	2015 JEEP CHEROKEE
Component	FUEL SYSTEM, GASOLINE
Date of Incident	September 9, 2023
Date Filed	September 19, 2023
Mileage	200,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The contact owns a 2015 Jeep Cherokee. The contact stated while driving approximately 70 MPH, the vehicle vibrated abnormally and then stalled. The contact stated that the power steering and brakes lost proper functionality. The contact stated no warning light was illuminated. The contact was able to coast off the roadway. The contact made numerous attempts to restart the vehicle and failed. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the high-pressure fuel pump needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 200,000.

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