NHTSA Complaint #11545323 — 2017 LINCOLN MKZ

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11545323
Vehicle	2017 LINCOLN MKZ
Component	ENGINE
Date of Incident	September 19, 2023
Date Filed	September 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

September 2023, 2017 MKZ showed misfire cylinder 3. Had a rough idle started back up and got a puff of white smoke from tailpipe. Towed to dealer who told me I needed new engine. 10k. Car has 64k miles. Dealer says I missed power train warranty by 1 month and 8 days. Contacted headquarters who initially said I had 11 months left. Headquarters recommended a local Ford dealer who told me it wasn't covered. I'm stuck with 20k debt and ford knows about this coolant engine flaw.

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