NHTSA Complaint #11544702 — 2012 HYUNDAI ELANTRA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11544702 |
| Vehicle | 2012 HYUNDAI ELANTRA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
On April 23rd when traveling from Jamestown, NY to to Fredonia, NY my car started and it seemed to be running rough. I shut the car off, and restarted it. It still seem to idle differently. Drove home, stopped I planned to stop to see my youngest daughter who resides at [XXX] 600 feet away from driveway, car began to chug and the engine light came on. I put on the Hazard lights and pulled to the side of the road. A pick up truck behind me was speeding up on me, he then swerved, and crossed the line into oncoming traffic. Breaks were screeching I was terrified there was going to be an accident. Called AAA, car was towed to Ralph's Penzoil in Dunkirk. Ralph replaced the coils. The car no longer chugged, the engine light was not on, but it sounded extremely loud, like a Diesel Tractor. Ralph said it was a hole in the muffler. I brought the car for a second opinion to Arkwright Towing and Larry said it was engine noise. Either the bearings or camshaft. He said there was no repair, I would either have to replace the engine or sell the vehicle. He cautioned against replacement as this model and make of Hyundai has had many engine recalls and problems. I then stopped driving the vehicle and used my mother's vehicle, as she no longer is driving after being discharged from the hospital. I finally had the chance to take the car to Hyundai Shultz in Lakewood, NY. I had brought the car there a few months prior, because it seemed to be running loud, especially in the morning. The Service department fixed a few recalls, but noted nothing wrong with the way the engine sounded. At this time the Hyundai dealership in Lakewood, Shultz my car continues to sit. Hyundai USA has refused to help replace the engine, as they state I do not have an extended warranty. While there have been hundreds of engine safety recalls on this make and model, just not 2012. Hyundai has closed my case, with no solution or repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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