NHTSA Complaint #11544090 — 2023 SUBARU ASCENT
WHEELS issue reported to NHTSA
Complaint Details
| ODI Number | 11544090 |
| Vehicle | 2023 SUBARU ASCENT |
| Component | WHEELS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
I have owned the car new since July 1, 2023. About a month into ownership the TPMS light came on. My wife was close to a tire shop so they checked all the pressures and all were fine. The light started coming on with regularity, any drive over about 25 miles would trigger it 99% of the time and it would reset shortly. Took to dealer they saw the faults in memory but did not know why they were being set. Cleared and reset the modules. The light was back a few days later and then on September 10 and 11 was on full time so I set an appointment. By the time I got the dealer the light had cleared. they found similar codes but they were not useful. The dealer wanted me to agree to pay for diagnostics if the "warranty company" turned down the claim. The warranty company being Subaru of America. I declined to pay for a safety issue being diagnosed on a brand new car. I have notified Subaru of America of my concern and have not received a response at this time. Looking at the Subaru forums on-line it appears that this TPMS issue is quite widespread. It is also apparent that Subaru is not willing to fix its safety issues without my agreeing to pay as well.
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