NHTSA Complaint #11543589 — 2008 KIA RONDO

After hearing a popping in my front end for two days I took my car into my mechanic. He took a look at it and said he’d never seen anything like it before. My stabilizer bar had completely ripped apart from my subframe. He said the metal was as thin as a few pieces of paper and there was rust. He contacted Kia to see if there were any campaigns on my car and there was one for an anti corrosion coating that was not applied. I took my car to my local Kia dealership and they were not interested in helping and said they couldn’t even look at it for diagnosis for at least a month and even then didn’t know if they would cover it. I am 38 weeks pregnant and have two small children and my mechanic said it was a major safety issue to drive it as is. I contacted Kia corporate and they informed me that it would be covered but I would have to get it diagnosed at a dealership first or pay for it out of pocket. I’ve contacted every dealership within two hours of me and they have all said they can’t help or haven’t gotten back to me. Kia says they can’t be of more help because each dealership is independently owned.