NHTSA Complaint #11543047 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11543047 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NE |
Consumer Description
The steering began making a rubbing noise for a day and the next day the rack and pinion steering completely froze up, not able to turn steering wheel at all. The vehicle was in my driveway when the steering froze so there was no accident however this could have been fatal had this happened on a street or highway, there would have been no way to avoid another vehicle or object. My vehicle was towed to C&C Auto who replaced the steering unit with an original Ford part.
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