NHTSA Complaint #11542811 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11542811
Vehicle	2017 FORD ESCAPE
Component	ENGINE
Date of Incident	August 28, 2023
Date Filed	September 6, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Check engine light points to cylinder 2 misfire, low coolant, white smoke from tailpipe, odor of coolant. A known defect in 1.5L Ecoboost engines causes coolant intrusion into the cylinder but for some reason 2.0L engines were left off the list for repair by the Ford dealers TSB 21N12. I’ve made an appointment with the dealer but I have to wait three weeks for that. I’ve had to stop driving my vehicle because I’m afraid it could overheat and start a fire due to lack of coolant and driving it could cause more damage.

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