NHTSA Complaint #11541149 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11541149
Vehicle 2017 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

Check engine light popped on while driving. No flashing or chimes. Initially told by Ford repair center that this means it is nothing major. Took car in for repair. Told need new $8000 engine. Coolant intrusion into cylinder. I paid car off 2 years. Check engine light came on less than a week later.... I have depleted all the savings I had for vehicle expenses so no money for down payment, taxes, license to purchase another. I took very good care of vehicle. Will never buy Ford again. Told everyone I know not to either. I'm very upset. This was not planned. Causing extreme financial difficulties for me. Have learned a new engine may also have same problem. Unbelievable that so many people have complained about this for at least 3 years and Ford won't acknowledge it. This is a huge problem. What do I do with the well taken care of and completely paid of vehicle in my garage now?? I'm physically sick with stress. What am I supposed to do now?? Please help us.

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