NHTSA Complaint #11540640 — 2019 TESLA MODEL 3

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11540640
Vehicle 2019 TESLA MODEL 3
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I previously had asked Tesla to check my front suspension as I was noticing a unusual sound which they did however the technician assessment was that all was fine. Today, just 4 months out of warranty (but still under the 50k), the front control arm just fell off while I was driving. This resulted in the control arm to brake as well as my front fender (it hit the tire in motion). To my disbelief there was nothing put in place to keep that control arm up, if I were driving on the freeway it would have resulted in a catastrophic accident. I’m emailing you to see if there is anything that can be done to hold Tesla accountable for this major flaw. Online forums have plenty of other tesla drivers with similar issue as well as an official recall which unfortunately my vin did not fall under. Please advice on how to proceed. Thank you.

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