NHTSA Complaint #11539416 — 2017 FORD ESCAPE

The contact owns a 2017 Ford Escape. The contact stated that while driving at 40 MPH, the vehicle jerked and failed to accelerate while depressing the accelerator pedal. The contact stated that while shifted to drive(D), the vehicle was unintentionally reversed. The check engine warning light was illuminated. The vehicle was shifted into park. The contact’s husband also experienced the failure and had the vehicle towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 72,400.