NHTSA Complaint #11538627 — 2021 NISSAN SENTRA

1. Automatic Emergency Braking - System - System Failed /or Malfunctioned Car is available for examination (28,000 miles) 2. Collision alert sounded, with warning indicator (red bar with two white bars below), Emergency braking triggered (no apparent ABS, but driver felt the vehicle decelerate), stopped the vehicle, and turned the vehicle engine off (electrical systems remained on). The vehicle was traveling on a city street at approximately 35 MPH at a slight incline, at dusk. No signs, pedestrians, other vehicles, or signs within visible distance present in front of the vehicle, or on either side of the road. There were no obstruction, debris, speed bumps, trees or pot holes on either side of the road within visible distance in front of the vehicle. Injuries may have occurred if another car was closely following, or could not stop in time. 3. The problem has been reported to the Suntrup Nissan (dealer from whom we purchased the vehicle) and Nissan Consumer Affairs (case [XXX]). The Consumer Affairs representative did not seem to understand the problem (initially thought it was ABS)or safety concern though (she said we should not worry as the vehicle was under waranty). We are awaiting a call back from the dealer though. However, in searching for an explanation we saw similar issues reported by a law firm (LemonLawExperts.com) 4. Vehicle has not been inspected. 5. This was the first such incident we experienced in the car. Other than the warning alert during the incident, there was no indication of this problem. The car had been in for routine service about a month ago though. At the service I mentioned the radio spontaneously turning off while traveling in a parking lot, and then turning back on a minute or two later in the same parking lot. To our knowledge the only repair work was a faulty window switch that was replaced. “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”