NHTSA Complaint #11538381 — 2020 RAM 1500

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11538381
Vehicle 2020 RAM 1500
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The drivers-side Sunvisor keeps falling down randomly and dangles in way of line of sight to the road. It will not stay up. The safety issue is while driving in heavy traffic in Houston, TX the visor fell down obstructing my view and I almost crashed trying to keep the Visor Up with one hand and avoiding cars changing lanes. I did take my truck to the dealer and they told me it would cost $180 just to look at and then they would tell how much it would cost to fix. I feel this should be a Safety Matter and corrected free of charge. I looked on the internet and it seems there are a lot of problems with this same issue. There were not any warning lights before or after the visor would obstruck my vision.

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