NHTSA Complaint #11537988 — 2021 CHEVROLET TAHOE

While driving at night, the vehicle instrument cluster suddenly blacked out. All driver information pertaining to speed, fuel, tachometer, oil pressure and convenience lighting failed. The entire instrument cluster was an unlit black hole. I called GM and they advised there was no reports of this issue and no recalls pertaining to my specific vehicle number. A quick on line Google search revealed service bulletin [XXX].The GM associate I spoke with said they could not confirm or deny that other complaints of this problem had been brought to their attention. She stated that all parts in all their vehicles are vin number specific and that it’s possible I’m an isolated incident. I feel GM Is aware of this dangerous issue and should immediately issue a safety recall before the effected vehicles are involved in fatal crashes after being startled by this blackout event. This is clearly a driver safety issue that GM is not being proactive addressing. Kind Regards [XXX] [XXX] [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)