NHTSA Complaint #11537559 — 2016 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11537559
Vehicle 2016 RAM 1500
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MT

Consumer Description

The component that failed was the air ride suspension. When outside air temperature drooped to 0° then the air ride suspension lowered to the bottom and would not inflate. With this the wheels are out of alignment, tires scrape on fenders when turning and there is no suspension, spring action. I had the truck taken to the Ram repair center, they reset the computer and kept the truck in a warm shop until suspension continued to work. The following week when outside air temperature dropped to 0° the same thing happened. Every year truck suspension goes out. No warning. Where I live the outside air temperature below 0° is common in the winter and can last over a week at a time.

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