NHTSA Complaint #11537164 — 2013 VOLKSWAGEN JETTA
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11537164 |
| Vehicle | 2013 VOLKSWAGEN JETTA |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The key gets stuck in the ignition switch and the car is not able to turn off. In order to remove the key you have to jiggle it several times which could be minutes or up to an hour. Could be a safety issue if I’m somewhere and need to turn the car off immediately. Was told this is a costly repair but if this is a known issue (and it is) why is this not a recall when possible damage or injury could occur.
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