NHTSA Complaint #11536917 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11536917
Vehicle 2017 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

On July 16th 2023 my husband and I were driving on a local street when our car lost all power. Lucky we were able to make it to our destination and ended up bringing our Escape to a local repair shop where we learned we would need a new engine costing approximately 13000 dollars with no guarantee the new used engine wouldn't fail as well. While we are so grateful that our engine didn't catch fire or cause an accident or fatality we feel we now have a very expensive brick parked in our driveway that we can't in good conscience sell and can't afford to repair. This was our first new car purchase and I feel Ford should take responsibility for the defect they knew existed. We were lucky but it's only a matter of time before someone loses their life when their engine fails on the highway.

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