NHTSA Complaint #11534872 — 2011 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11534872
Vehicle	2011 KIA SORENTO
Component	ENGINE
Date of Incident	July 22, 2023
Date Filed	July 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

On 4 l’âne Highway travelling the 70 miles per hour speed limit. My car felt like it ran over something in the road - there was a big jolt and my car shook. It was the engine / transmission slipping. There was NO WARNING. Very SCARY and DANGEROUS especially at 70 miles per hour. Immediately the CHECK Engine light illuminated. This engine / transmission problem is all over the Internet for the 2011 Kia Sorento. Kia has not taken responsibility for the issue with this year’s model. Yes - it has been duplicated e we hen i was driving around town - same jolt. The service center has stated that the engine / transmission is probably failing. Not fair for a consumer who takes good care of their car and my car is in very good condition.

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