NHTSA Complaint #11534547 — 2018 FORD EDGE

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the fuel tank needed to be replaced. The contact declined the fuel tank repair and took the vehicle to another independent mechanic, where the camshaft phaser and an unknown part were replaced. The failure recurred with the check engine warning light illuminated. Additionally, the vehicle failed to start up. The vehicle was then diagnosed by a third independent mechanic, who determined that there was a coolant leak and that the timing chain, oxygen sensor, and fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 48,000.