NHTSA Complaint #11533550 — 2018 MAZDA CX-9
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11533550 |
| Vehicle | 2018 MAZDA CX-9 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
Started smelling coolant through AC and noticing that temp would momentarily spike to 240 before going back down to 200. My independent mechanic diagnosed it as a coolant leak in the cylinder head related to Mazda Tech Service Bulletin 01-002/23 (https://www.tsbsearch.com/Mazda/01-002-23). Took it to Mazda dealership, they confirmed a coolant leak and wish to replace the whole engine. Problem is that vehicle 1) has 105K miles and is not under warranty 2) Mazda engines are on back order and may not be available until November. I am going through an appeal process with Mazda right now to try to get some relief from a 9K repair bill. Disappointed that this known issue ( several threads in the Mazda forums ) is not getting the attention from Mazda that it deserves.
Related Complaints for the 2018 MAZDA CX-9
Other ENGINE Complaints
#11716057
Here the facts, bought a car out of state (Illinois) from Iowa with 130,131 miles on Sept 12th 2025, Mazda CX9, the ...
#11681066
Cracked cylinder head/leaking coolant.
#11674928
. In January 2024, I purchased a used 2018 Mazda CX-9. The vehicle ran well until [XXX], when I discovered an engine ...
#11657829
Our Mazda CX-9, having roughly 86,000 miles, had catastrophic engine failure while driving. This is caused by coolant...
#11654683
coolant leaking from engine block cracked cylinder head
Recent Complaints for the 2018 MAZDA CX-9
#11719629
SEATS
The adjustable rails holding the rear left seat in place no longer latch. It is available for inspection. This is the...
#11713860
ELECTRICAL SYSTEM
Passenger seat heater either had a grounding issue or shorted out, causing to seat to start smoldering and catching f...
#11694595
VISIBILITY/WIPER
Passenger side sun visor will not stay in place. Cannot lock it in up position, which means it droops. Causing sight ...
#11686751
BACK OVER PREVENTION: WARNINGS
[XXX] 2018 MAZDA CX-9 GRAND TOURING 89014 MILES Date: 9/11/2025 To: Mazda North American Operations Attn: Customer...
#11686751
ELECTRICAL SYSTEM
[XXX] 2018 MAZDA CX-9 GRAND TOURING 89014 MILES Date: 9/11/2025 To: Mazda North American Operations Attn: Customer...