NHTSA Complaint #11532610 — 2021 TOYOTA VENZA

AIR BAGS issue reported to NHTSA

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Crash 2 Injuries

Complaint Details

ODI Number 11532610
Vehicle 2021 TOYOTA VENZA
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State WA

Consumer Description

On 17th June 2023, while returning home on the WA-9/SR-9 NB, I stopped at the red light where WA-2 was crossing. My wife was sitting with me in the car. One Subaru rammed me from behind. This road has a speed limit of 55 Miles per hour and is a single-lane state highway. The rear was damaged heavily. I lost control of the vehicle, went into the SB lane, and saw a car approaching me from the opposite direction. I looked right and saw a little space between the car ahead of me and the vehicle ahead of it. I turned right without hitting those two cars and entered the roadside ditch damaging the front. In both cases, the airbag was not deployed, first the ramming from behind and then going into the ditch. Is this normal? Later my insurance declared my car as the "Total Loss."

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