NHTSA Complaint #11532395 — 2023 FORD BRONCO
SEAT BELTS issue reported to NHTSA
Complaint Details
| ODI Number | 11532395 |
| Vehicle | 2023 FORD BRONCO |
| Component | SEAT BELTS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
I ask that Ford be immediately compelled to issue guidance o confirming completion of Manufacturer Recall Number: 23C16 / NHTSA Recall Number: 23V358 for vehicles produced but held by dealers pending completion of this recall. Nearly three years ago I reserved a 2021 Bronco from Ford, after multiple model year changes and re-orders, I am still without the vehicle I eagerly anticipated. Despite this, I have been patient. My vehicle finally entered production on 4/26/23 and sat in this status until 6/27/23. Miraculously, after entering a built status on 6/29/23, it was delivered to the dealer on 7/9/23. I thought my wait was over. Sadly this was not the case, as a recall requiring two inexpensive plastic clips be installed on the rear seatbelts, originally announced in May was finally issued six weeks later on July 5th. Despite the fact that this recall did not affect vehicles built after May 9th, and it appears my Bronco was shipped with the recall being completed, but not marked as such in OASIS by the factory. This would seem to be a swift matter for the dealer to address, however, it has come to my attention that Ford may be unable to supply a relatively simple fix to dealers until Q4 and has not yet formalized a remedy to be implement at the dealer level depsite having implemented the correction at the factory, and this delay has put me in an untenable situation. On July 10th, I completed all purchase paperwork, and made payment in full. My vehicle is registered and insured in my name. The fix, as evidenced by the attached photos, was implemented at the factory. Despite this, my VIN is subject to a stop sale with no time horizon on correction of this bureaucratic oversight. Ford and NHTSA must take action now to permit me to take possession of a vehicle that meets all safety requirements and is currently losing value while sitting on a lot.
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