NHTSA Complaint #11531951 — 2016 SUBARU FORESTER
SEATS issue reported to NHTSA
Complaint Details
| ODI Number | 11531951 |
| Vehicle | 2016 SUBARU FORESTER |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
The Driver Seat Lumbar suddenly broke while driving, which caused a sudden unplanned shit of my driving position. There was also a loud hardware breaking or snapping apart, which caused a certain degree of panic and distraction while driving. I fixed the broken lumbar seat approximately less than two years ago and now the incident I mentioned previously, has happened again. I paid for the first repairs through an extended warranty I bought, I explained this to Subaru Corporate Customer Service, and they refuse to take responsibility for the inferior nature of the Lumbar System and thus refuse to cover the cost of fixing it.
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