NHTSA Complaint #11531662 — 2017 FORD ESCAPE

I own a 2017 Ford Escape with a 2.0L ecoboost engine. The engine began running rough and the check engine light came on on July 10, 2023. I took it to the Ford dealer where it was purchased new. I was informed that there was a failure in the engine block which caused coolant to enter cylinder 3. The technician did not go any further into the cause but informed me that the engine needed to be replaced and I was responsible for the cost. I learned that the Ford 1.5L engine had the same problem and was subject to a voluntary recall by Ford in the past. Ford is aware of this problem with both engines. I contacted customer service at the Ford Corporate Office and was told there was nothing they would do to address this issue. I am reporting this in the hope that the government will require Ford to extend warranty protection on this engine and force a recall. Ford is aware of the defect and has shifted responsibility to the consumer. This is a safety issue because this condition can result in engine fires, stalls on the highway, loss of engine power in hilly areas, all of which can put drivers and passengers in danger of serious injury or death.