NHTSA Complaint #11530019 — 2020 PORSCHE PANAMERA

Received Manufacturer Recall Number APA1, NHTSA Recall Number 23V033, regarding recall. The recall summary stated that on the affected vehicles, including our vehicle, there is a possibility of humidity ingress into the external coolant pump for the climate control system. The recall also stated that this issue "could cause a short circuit and, in some instances, thermal damage. This can occur even after the vehicle is turned off, if the engine residual heat function is activated by the operator by pressing the AUTO-REST button on the central control panel. Remedy THE REMEDY FOR THIS RECALL IS NOW AVAILABLE. Remedy is to replace the external coolant pump and related connection If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or fi le an online complaint with NHTSA." We have contacted several Porsche dealerships in our area on several occasions and the manufacturer has failed to remedy this problem. We first contacted a dealership about the issue in March 2023, and Porsche has still failed to remedy this problem.