NHTSA Complaint #11528083 — 2020 HEARTLAND CYCLONE
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11528083 |
| Vehicle | 2020 HEARTLAND CYCLONE |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.