NHTSA Complaint #11527787 — 2021 HONDA CR-V

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11527787
Vehicle	2021 HONDA CR-V
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	June 19, 2023
Date Filed	June 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

This has occurred several times recently. Driving at 30-40mph also at highway speeds. Nothing in from of vehicle for at least 1/2 mile. Collison Mitigation Brakjng System activates without any warning. If it were not for seatbelts one would be sent into the dashboard or steering wheel. It is a very disturbing feeling being basically jerked forward unexpectedly. Luckily no one was close enough behind to initiate a rear-end collision. Currently we are waiting to have the car seen by our dealer. The dealer seems to treat this as a big deal since we can't be seem until the first week of July. I would think this issue would be one of a very serious safety concern, but I suppose the dealer feels not. They did however tell us to turn that system off. Seems counter intuitive to have a safety system yet told to turn it off and wait about 2 weeks to be seen in the shop.

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