NHTSA Complaint #11527498 — 2022 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11527498
Vehicle 2022 RAM 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

This truck has an intermittent problem that causes it to shut down and leaving me stranded in traffic. This shutdown has happened 8 times. It first happened on Jan-10. This is two weeks after I purchased the truck. Since then, there have been 4 attempts to fix it at dealerships. They were not been able to identifying the causes of these problems or fixing them. The Truck was out of service for 47 days while it was in for repairs. Both of these items exceed the limits of the Missouri Lemon Law. I will briefly review the nature of the problems. These 8 shut down events are not just a stalling problem. When the truck shuts down the yellow engine lights come on and the truck will not try to restart when I press the gas or restart button. In some cases, it automatically engaged the parking brake and I am not able to get the truck switch into park, neutral or reverse. Each time it took between 2 and 20 minutes to restart the truck, while I was stuck in traffic. 3 times I exited the vehicle, walked away, then locked and unlocked it. After that I was able to restart the truck. In 3 of the occurrences the red battery warning light came on. When this happens, I have about 30 min both batteries are drained and everything shuts down. Here is a summary of some of the history of these problems, Summary 1st Occurrence --- 1/10/23 (14 days after I purchased the truck). Occurrences --- 8 (7th was during a test drive at a RAM service center, on 4/25/2023). Times in shop --- 4 (at dealer service centers). Days in shop--- 47 (Out of service). Milage 1st time --- 410 (Odometer at first occurrence) Avr miles to occur --- 454Avr miles (shortest was 30, and two were over 1,000 miles) Avr time to occur --- 17Avr. Days Problem status --- not fixed. (the cause or causes have not been identified or fixed)

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