NHTSA Complaint #11527434 — 2021 HONDA CIVIC

LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE issue reported to NHTSA

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Complaint Details

ODI Number 11527434
Vehicle 2021 HONDA CIVIC
Component LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE
Date of Incident
Date Filed
Mileage 18,480 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2021 Honda Civic. The contact stated that while driving, the Apple's car play screen went blank. While merging into the left lane, the Automatic Emergency Braking feature engaged. The vehicle was taken to the local dealer who reset the battery but was unable to duplicate the failure. Upon leaving the dealer and driving 25 MPH, the steering wheel was tight, and the vehicle continued to drift towards the left. The brakes, adaptive cruise control, and stability control warning lights were illuminated. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 18,480.

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