NHTSA Complaint #11527228 — 2018 CHRYSLER 300

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11527228
Vehicle 2018 CHRYSLER 300
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I started having problems with acceleration, I would go to pull out and the car would choke. When I put my car in reverse I would get an error message telling me to put my car in park and then desired gear. When I did that it would not go into reverse, I would have to shut my car off and then restart it. At time the check engine light would come on and then go off. I attempted to have it checked multiple times but when I got to the dealership it would be off again. I finally was able to get it to the dealer while it was on and was told I needed a new transmission and I would need to bring it in for a full diagnosis. I got it to a transmission shop shop and had the transmission replaced. When he ordered the transmission and installed it the transmission module was bad. I really feel due to the fact that a brand new transmission had a defective transmission module that the issue is that the model transmission in that car is defective.

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