NHTSA Complaint #11525418 — 2018 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11525418 |
| Vehicle | 2018 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
My car was mis-firing, AutoZone ran a diagnostic test and said it was the #2 cylinder. We replaced all of the spark plugs and cylinders and it was still mis-firing. O’Reilly’s ran a diagnostic test and said it was the #2 and #3 cylinders. I was then driving to the store and got a warning message that the car was overheating. I stopped and we looked and there was no coolant. We contacted a local mechanic who said he had seen this problem before in other Ford Edge’s that the coolant was leaking into the cylinders and when the car warmed up and burned off the coolant it ran like it was not mis-firing, and that is exactly what my Ford Edge was doing. We were told by the Ford dealership that we would need to replace the long block and Ford was not issuing a recall because this particular Edge was not made at a certain plant. Well they need to include the plant where this Edge was made because it has the same coolant intrusion problem.
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