NHTSA Complaint #11524425 — 2007 NISSAN XTERRA

The contact owns a 2007 Nissan Xterra. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and produced codes: B1049 and B1054. Additionally, the contact indicated Part Number: 4790453X10A needed to be replaced. The vehicle was not repaired. The contact then received notification of the NHTSA Campaign Number: 23E012000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the contact was informed that they were not responsible for the individual dealers and no further assistance was provided. The failure mileage was approximately 110,000. VIN tool confirms parts not available. The contact stated that there were 3 parts that needed to be replaced but the parts were unavailable. The contact paid a bill from the dealership, yet the vehicle was returned back without any repairs being made.