NHTSA Complaint #11523892 — 2017 CHEVROLET TAHOE

The contact owns a 2017 Chevrolet Tahoe. The contact stated that while stopped at a stop light, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact’s vehicle shifted forward into another lane. The contact stated that the cabin was filled with smoke and she had to abruptly exit the vehicle. The contact sustained an injury to the right knee, back, neck, and right arm that required medical attention. A police report was filed, and the contact was informed that the air bag was partially deployed. The vehicle was towed to a tow lot and then towed to the insurance company's tow lot. The dealer was not notified of the failure. The vehicle had not yet been diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 40,000.