NHTSA Complaint #11523031 — 2021 GRAND DESIGN IMAGINE

Noticed the frame on our trailer is starting to bulge. We are part of a Facebook group for our specific trailer and apparently this is a common problem/ occurrence. We contacted both Grand Design and Lippert for assistance with fixing the issue which they have done for many but since we are second owners they are refusing to help. This is a major safety issue and of left unfixed could potentially cause a bad accident/ incident. Since this is a common problem in these trailers I feel both Grand Design and Lippert should be held accountable and be required to correct the issue for the safety of their owners and others on the road should the frame snap completely while towing.