NHTSA Complaint #11522924 β€” 2021 AUDI A6 ALLROAD

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11522924
Vehicle 2021 AUDI A6 ALLROAD
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

At a highway speed of 50 MPH the transmission completely disengaged. I was driving on a busy highway with no shoulder. The vehicle continued to coast until I was forced to stop in an unsafe location. I placed the car in park, then in drive, and it was still disengaged. I needed to turn the car off, turn it on and it drove normally. Before I was able to bring it into Audi it occurred a second time on a bridge. I needed to perform the same steps (park, turn off, turn on) to begin driving again. Audi 'repaired' the vehicle. One month later it happened again. A service report cited this as a known issue. It created a significant risk to safety considering all events occurred at highway speed with no warning.

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