NHTSA Complaint #11521707 — 2022 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11521707
Vehicle 2022 RAM 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

While driving down the road the battery falls rapidly from 14 to 11.8 or less causing the battery light and engine light to come on, and the unit to start losing power and die. The truck has been in the shop several times with still no repairs completed. They have given me back the unit telling me there’s nothing they can do and not sure what is causing it. The ecm data has pulled several codes, but yet the dealer still won’t repair based on those codes. I have been told sorry, there’s nothing further we can do. Mean while the truck continues to die while driving down the road which has put me and my family’s life in danger when the unit just rapidly dies and there’s no time to exit a freeway causing you to shut down the unit in the middle of the road. Hoping you can get it restarted and on your way before someone hit you. This vehicle is unsafe to drive, and has been an on going problem for 10 months now. It’s been in two separate shops and still no repairs and ram care has refused to send a tech out to assist. The unit was taken into the shop for a 3rd time with engine, battery light on while dying and I was told sorry, they don’t have time to look into it. Not it’s back in for the 4th time, and still no repairs have been made. I was told the codes that it’s pulling out the ECM data cost over $15,000 in repairs and they are not going to go that way unless they know exactly which part will fix it issue to take the truck back and they’re sorry. sorry it does not save me and my family‘s life when the unit dies in the middle of a road and someone slams into you on a freeway again. This is putting my families life at risk, which eventually will cause a fatality. Ram still has done nothing. No assistance. I am not out 80k for a unit that is not safe to drive and un tradable!

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