NHTSA Complaint #11519591 — 2015 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11519591
Vehicle 2015 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

The car's ENTIRE ENGINE needed to be replaced due to coolant intrusion in cylinder three - at a cost of $7,000 - through no fault of mine. The car had had absolutely no problems up until this time, and the prescribed regular maintenance was preformed religiously. When "Googling" Ford Edge coolant intrusion, I found that numerous Ford owners with 4-cylinder turbo engines have had to have their entire engines replaced due to this apparently well-know problem. Some with less than 50k miles. I was also told by the dealership service department, that the engines have not been redesigned, so that this new $7k engine, may well develop the same problem! I am forced to pay the $7,000 repair bill, otherwise it would have no trade-in or sale value, and would just be a very large lawn ornament. This is an insanely expensive repair bill for owners, for a design flaw that apparently Ford knows well about. Please help! Thank you.

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